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Each of these handy features have its own functionality and uses. Take a look at the available options that exist within our effective CRM software.
Our CRM software will be a perfect addition for the betterment of your business, regardless of its size.
You can check your sales, purchase, stock, accounts, and monitor your clients.
Here you can Create, Assign task and easily manage all your projects.
Keep track of your clients, tasks, projects and everything else that leads to the end goal.
Projects / Task Management
Sales / Employee / income / Accounts
Meeting / Appoinment / Support / Notice
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Our dedicated and relentless support team is always available to assist you. For any queries, concerns or confusion, you can reach us without any hesitation and get your issues resolved. Email us at [email protected] or call us at +880 18100 22230 right away.
More FAQS
Gartner describe CRM as
“A business strategy whose outcomes optimize profitability, revenue and customer satisfaction…CRM technologies should enable greater customer insight, increased customer access, more effective customer interactions, and integration throughout all customer channels and back-office enterprise functions”.
Companies are interested in CRM because they recognise that the customer is their primary strategic asset and thus seek to better understand the behavior and needs of that customer and therefore enhance their relationship.
CRM software by itself cannot help your organization improve performance. CRM is a philosophy and a business strategy focused on acquiring, developing and retaining the right customers. There is nothing new or ‘special’ about CRM. It is simply the current term for doing good business, well, and practicing ‘best practice’ business processes.
Actual returns vary from one company to the next, but common benefits we have seen our customers achieve are:
As there is not one fixed price for all CRM solutions, unfortunately there is not one fixed answer. However the things that affect how much your CRM will cost largely boil down to, which software you choose, who will install it and how many licenses or people will need to be using it, together with how much customisation and training you require.
Often companies who are thinking about implementing a new CRM system already have a number of financial and contact management databases or spreadsheets that they are already using. In short, many financial systems may have an associated CRM system that will integrate with that package. Most often, we find that the people who come to us who are looking for a new CRM system, are usually expanding (employing extra staff), or have outgrown their existing system. In these cases, it is most likely that we would recommend taking the information out of the old system and putting it into the new one, most of the time this can be done by the CRM consultancy you are working with.
Many CRM systems have security profiles that enable businesses to prevent their staff from performing certain tasks. For example, if you were worried that a disgruntled employee might want to delete the company database, deletion rights can be removed. In most CRM systems there is also the option to be able to export data into an excel spreadsheet, again if this was something you wanted to stop, then this part of the system can be turned off for certain users. If this is something you are concerned about, remember to mention it to the company whom you are purchasing your CRM from.
The answer in short is yes, most CRM systems include the option to cater for remote users. However, there are four main ways to do this:
Things that affect the amount of time a CRM installation will take include: number of records, amount of configuration, number of users and number of laptops. So if you have very few or no records that need importing, are happy with the fields that come, ‘out of the box’ and have just a couple of users and no laptops – it could take as little as a day. But…! To reduce the amount of time a CRM installation and project will take, if you have a list of things that you want to be able to do, a list of fields that you want to be filled in and have checked that your existing hardware meets the minimum requirements for the software – this will all help with reducing the amount of time setting up your system.
In summary, when you come to decide which CRM software is best suited to your business needs, these are some of the things you will need to be checking:
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